Our FAQ
Is the flight included in the price?
No, but we can help you find the best solution for you.
Can I travel alone?
Of course, the price will be higher because you won’t be able to share some expenses with other people,
but the private tour for one person is absolutely possible.
Can I join other groups?
Each tour is personalized, so you first need to see if there are other people traveling on the same dates,
and then you need to see if these people are willing to share the trip.
What happens if I can no longer leave?
Cancellations
* Cancellations must be in writing via email or post and are not effective until received by the company.
They are required to be made during office hours and do not include weekends or public holidays.
The following fees apply:
* Deposit: Non refundable
* 60 – 30 days prior to departure 50% of trip cost
* 29 – 0 days prior to departure 100% of trip cost
* If the client is unable to attend the trip and can find a replacement client (prior to the 29 days or less
cancellation time frame) the following conditions will apply;
* Deposit: Non Refundable and remaining amount refunded.
* Transfer fee: €250.00
How many suitcases can we travel with?
The trunks of our cars can hold up to 500l, so they are very spacious and we will hardly
have difficulty getting all the luggage inside.
Can I combine private guide days with free days?
Depends on how many days off and from what period.
Our main goal is to satisfy all your requests, but we will also have to consider our calendar.
Is the transfer service from/to the airport always included?
Of course, the private guide service starts and ends in the most convenient points for you.
Are pets allowed?
Of course, we are animal lovers. There will be extra costs but with us everything is possible.